SarasW by ContexQ
v4 · insurance edition

Decision intelligence,
built for insurance.

163M+ entities
12 languages · live
graph-native · explainable
From quote to claim — one resolved truth across every policyholder, every party, every line.
section · 00 · overview
SarasW · powering the insurance value chain
Continuous · graph AI · entity resolution
by ContexQ SarasW decision fabric powers — the insurance value chain · 6 stages — i. Quote Customer 360 household view ii. Underwrite Risk + UBO true exposure iii. Bind AML & sanctions clean onboarding iv. Claim Fraud + STP touchless processing v. Settle Provider integrity no leakage vi. Recover Subrogation find liable One resolved truth · across every stage 163M+ entities · 12 languages · graph-native
02
Data fabric
Internal × external
plugs into what you have · brings what you can't reach
Internal systems
/ Carrier-of-record
01
Policy admin (PAS)Policies · endorsements · cessions
02
Claims managementFNOL · reserves · payments
03
Underwriting workbenchSubmissions · risk appetite · pricing
04
CRM & customer masterHouseholds · contacts · interactions
05
Billing & financePremium · commissions · recoveries
06
Broker & agency bookChannel performance · book quality
07
Documents & medicalReports · imaging · OCR'd records
08
SIU case managementInvestigations · referrals · evidence
External intelligence
/ Curated · governed
01
Sanctions & watchlistsOFAC · UN · EU · HMT
02
Corporate registriesUBO · officers · group structure
03
PEP & family networksDomestic · foreign · related parties
04
Adverse mediaMulti-language · real-time
05
Industry fraud feedsNICB · IFB · ABI · ISO ClaimSearch
06
Vehicle & vessel intelVIN · IMO · cargo · history
07
Property & cat dataLocation · hazard · prior loss
08
Provider & vendor intelRepair · medical · legal networks
One resolved party. Every system agrees. 163M+ entities · 12 languages · phonetic + fuzzy + LLM-augmented
03
In practice
One book of business · two stories
the same graph surfaces fraud rings and household growth
Adjusters' view today
/ before · 4 separate claims
Auto · 14 Mar · Adjuster A Claim CL-7821 · rear-end · $14k claimant: J. Patel Property · 22 Mar · Adjuster B Claim CL-3104 · water damage · $9k claimant: Jay Patel Auto · 8 Apr · Adjuster C Claim CL-9933 · collision · $11k claimant: Jaiveer P. Workers comp · 19 Apr · Adjuster A Claim CL-4456 · back injury · $22k claimant: J.V. Patel — look unrelated · routed separately — 4 claims · 3 LOBs · 3 adjusters · not connected
connect
SarasW view
/ after · one organised ring
Claim 1 auto · $14k Claim 2 property · $9k Claim 3 auto · $11k Claim 4 workers comp · $22k claimant 4 spellings · same person doctor 3 of 4 attorney 3 of 4 body shop 2 auto claims witness 2 of 4 · cousin organised claim ring
What looked like 4 unrelated claims across auto, property, and workers’ comp — routed to 3 different adjusters under 4 different name spellings — turned out to be one organised ring: same claimant, same doctor on 3 claims, same attorney on 3 claims, body shop shared on 2 auto claims, and a witness who is the claimant’s cousin.
4 → 1
Claims resolved into 1 ring
previously unconnected
5
Shared parties uncovered
claimant · doctor · attorney · shop · witness
3
Lines of business spanned
auto · property · workers comp
Months → seconds
Time to ring discovery
audit trail attached
Underwriters’ view today
/ before · 5 separate policies
Auto policy P-7821 · Meera S. $1.2k/yr · 8y Home policy P-3104 · R. Sharma $1.8k/yr · 8y Term life P-9933 · M. Sharma $0.9k/yr · 6y Auto policy · new P-4456 · Aarav S. $0.7k/yr · 1y Health rider P-2287 · Devraj S. $0.4k/yr · 2y — same address · 5 policies · 5 underwriters — household premium invisible · cross-sell paths hidden retention risk on 1 policy not flagged
resolve
SarasW view
/ after · one household · 3 generations
Auto Home Life Auto · son Health Sharma household 3 generations · 5 policies · $5k/yr missing umbrella + missing health for 2 members cross-sell · retention lock-in
What looked like 5 separate policies — auto, home, life, second auto, health rider, written by 5 different underwriters under 5 spelling variants — turned out to be one household across 3 generations worth $5k/year, with 2 missing products (umbrella + health for 2 members) that would lock in retention.
5 → 1
Policies resolved to a household
3 generations · same address
$5k/yr
Aggregate household premium
previously distributed across 5 policies
2
Cross-sell paths surfaced
umbrella · health for 2 members
Days → seconds
Household resolution time
incremental · explainable
Same data. New geometry. illustrative · the same graph surfaces both ring fraud and household opportunity
04
Regulatory coverage
Sectoral · prudential · consumer
speaks every regulator's language
i.
Insurance regulators
Sectoral
IAIS ICPsGlobal
Solvency IIEU
NAIC Model ActsUS states
PRA · Lloyd'sUK
MAS · IRDAISG · India
ii.
AML & sanctions
Life · annuity · commercial
FATF 40Global
AMLD 5 / 6EU
BSA · FinCENUS
OFAC · UN · EU · HMTSanctions
Wolfsberg principlesIndustry
iii.
Fair treatment
Consumer · conduct
Consumer DutyFCA · UK
Treating Customers FairlyUK
NAIC consumer modelUS
GDPREU
DPDP · PDPAIndia · SG
iv.
Industry fraud
Insurance-specific
NICBUS
IFB · CIFASUK
ABI guidanceUK
ISO ClaimSearchUS
CAIF · Insurance EuropeCA · EU
v.
AI & operational
Governance · resilience
EU AI ActEU
NIST AI RMFUS
ISO 42001Global
DORAEU
IFRS 17IASB
Audit trail by default. Every signal traced to its source. continuously updated · jurisdiction-aware
05
Deployment & trust
How it ships · how it's audited
your CRO, regulator & auditor approve before login
/ Deployment
On-Prem
Air-gapped option for restricted environments.
/ Deployment
Private VPC
Single-tenant inside your cloud account.
/ Deployment
Hybrid
Sensitive on-prem · burst to cloud.
/ Data
Zero data egress
Policyholder data never leaves your perimeter.
/ Data
BYO encryption
KMS-backed keys you control.
/ AI governance
Explainable AI
Every match, every score, every signal — defensible.
/ AI governance
Model registry
Versioned · approved · monitored for drift.
/ Audit
Lineage & trail
Field-level lineage. Immutable evidence log.
/ Identity
IAM · SSO · RBAC
SAML · OIDC · attribute-based access.
/ Assurance
SOC 2 · ISO 27001
Independently attested. Continuous monitoring.
Your data. Your perimeter. Our intelligence.
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