SarasW by ContexQ
v1 · telecom edition

Decision intelligence,
built for telecom.

163M+ entities
12 languages · live
graph-native · explainable
One operating picture across the operator. Six use cases. One resolved customer.
section · 00 · overview
Common operating picture · 6 use cases
Continuous · graph AI · entity resolution
by ContexQ
SarasW
decision fabric
Customer 360
— household · cross-product
Cross-sell & Churn
— propensity · retention
B2B & Wholesale
— enterprise · group structure
Subscriber & SIM Fraud
— application · swap · synthetic
IRSF & Revenue Fraud
— wangiri · roaming · wholesale
Supply Chain & Dealers
— sanctions · ESG · collusion
01
Lines of business
Across the operator
consumer · B2B · wholesale
/ 01
Consumer mobile
Postpaid
Households, contracts, family plans, device finance.
/ 02
Prepaid
Pay-as-you-go
Top-ups, vouchers, dealer activations, churn-prone base.
/ 03
Broadband & fixed
Home connectivity
Fibre, FTTH, fixed-line, household bundling.
/ 04
B2B & enterprise
Corporate
Group structures, multi-site, decision-maker networks.
/ 05
Wholesale & carrier
Inter-operator
Roaming partners, transit, settlements, A2P.
/ 06
IoT & M2M
Connected things
SIM fleets, eSIM, device identity, vertical platforms.
/ 07
MVNO & sub-brand
Multi-brand
Hosted brands, partner billing, shared subscriber base.
/ 08
Roaming & international
Cross-border
Inbound, outbound, fraud-prone destinations, settlements.
/ 09
Payments & mobile money
Fintech arm
Wallets, top-ups, P2P, regulated as quasi-financial.
02
Data fabric
Internal × external
plugs into what you have · brings what you can't reach
Internal systems
/ Operator-of-record
01
CRMCustomer master · interactions · cases
02
BSS · billingCharging · invoices · postings
03
OSS · networkProvisioning · activations · service ops
04
CDR & IPDRVoice · data · messaging usage
05
KYC filesOnboarding docs · ID verification
06
SIM & deviceIMSI · IMEI · activation · swap logs
07
Channel & dealerDistributor activations · commissions
08
Fraud case mgmtAlerts · investigations · disputes
External intelligence
/ Curated · governed
01
Sanctions & watchlistsGlobal · regional · sectoral
02
Corporate registriesB2B ownership · officers · UBO
03
PEP & family networksDomestic · foreign · international
04
Adverse mediaMulti-language · real-time
05
Number-range intelligencePremium-rate · IRSF · destination risk
06
Device & IMEI intelStolen · grey-market · cloned
07
Industry fraud feedsCFCA · GSMA · i3forum patterns
08
Supplier & ESG dataVendor risk · forced labour · concentration
One resolved customer. Every system agrees. 163M+ entities · 12 languages · phonetic + fuzzy + LLM-augmented
03
In practice
One operator · two stories
the same graph surfaces fraud and growth
Operator's view today
/ before · 5 normal SIMs
Dealer · D-12 SIM 9XXX-1142 Dealer · D-47 SIM 9XXX-2278 Dealer · D-12 SIM 9XXX-3091 Dealer · D-91 SIM 9XXX-4467 Dealer · D-47 SIM 9XXX-5523 — activated within 48h · same area — 3 dealers · 5 retail KYC docs accepted premium-rate dialing not yet visible
→
traverse
SarasW view
/ after · one fraud syndicate
SIMs Dealers Destination SIM-1 SIM-2 SIM-3 SIM-4 SIM-5 Dealer D-12 Dealer D-47 Dealer D-91 IRSF cluster premium-rate intl · same destination 3 dealers · 1 syndicate
What looked like 5 normal SIM activations across 3 dealers — turned out to be one IRSF fraud syndicate, with two dealer codes (D-12 and D-91) feeding the same premium-rate international destination, bleeding revenue every minute the SIMs are live.
5 → 1
SIMs resolved to one syndicate
activated within 48h · same area
2 of 3
Dealers compromised
D-12 · D-91 · KYC bypassed
1
IRSF destination identified
premium-rate intl · coordinated traffic
Hours → seconds
Time to suspend · route-block
audit trail attached
Operator's view today
/ before · 5 separate accounts
Postpaid · mobile A. Reddy $28/mo · 3y Home broadband A. Reddy $45/mo · 3y Prepaid · mobile S. Reddy $10/mo top-ups Prepaid · mobile M. Reddy $8/mo top-ups IoT · smart-home A. Reddy $6/mo · 1y — same address · 5 separate accounts — household revenue invisible · upsell paths hidden churn risk on prepaid lines not monitored
→
resolve
SarasW view
/ after · one household
Postpaid Broadband Prepaid · S Prepaid · M IoT Reddy household 3 adults · 5 lines · $97/mo 2 prepaid lines · ready for postpaid cross-sell · family postpaid plan
What looked like 5 separate subscribers — postpaid mobile, home broadband, two prepaid lines, IoT — turned out to be one household at the same address worth $97/month, with two prepaid lines ready to convert and a clean cross-sell path into a family postpaid plan.
5 → 1
Lines resolved to a household
3 adults · same address
$97/mo
Aggregate household revenue
previously distributed across 5 accounts
2
Prepaid → postpaid candidates
family-plan upsell ready
Days → seconds
Household resolution time
incremental · explainable
Same data. New geometry. illustrative · the same graph surfaces both fraud and growth
04
Regulatory coverage
Sectoral · privacy · financial
speaks every regulator's language
i.
Telecom regulators
Sectoral
ITUGlobal
OfcomUK
FCCUS
DoT · TRAIIndia
IMDA · MCMCSG · MY
ii.
Data & privacy
Subscriber rights
GDPREU
ePrivacyEU
CCPA · CPRAUS
PDPASingapore
DPDPIndia
iii.
AML & sanctions
Payments & mobile money
FATF 40Global
OFAC · UN · EU · HMTSanctions
BSA · FinCENUS
PSD2EU
MAS PS ActSingapore
iv.
Industry fraud
Telco-specific
CFCAGlobal
GSMA FraudGSMA
i3forumWholesale
RAGRevenue assurance
TM ForumOperations
v.
AI & supply chain
Governance · ESG
EU AI ActEU
NIST AI RMFUS
ISO 42001Global
DORAEU
CSDDDEU
Audit trail by default. Every signal traced to its source. continuously updated · jurisdiction-aware
05
Deployment & trust
How it ships · how it's audited
your CISO, regulator & CFO approve before login
/ Deployment
On-Prem
Air-gapped option for restricted environments.
/ Deployment
Private VPC
Single-tenant inside your cloud account.
/ Deployment
Hybrid
Sensitive on-prem · burst to cloud.
/ Data
Zero data egress
Subscriber data never leaves your perimeter.
/ Data
BYO encryption
KMS-backed keys you control.
/ AI governance
Explainable AI
Every match, every score, every signal — defensible.
/ AI governance
Model registry
Versioned · approved · monitored for drift.
/ Audit
Lineage & trail
Field-level lineage. Immutable evidence log.
/ Identity
IAM · SSO · RBAC
SAML · OIDC · attribute-based access.
/ Assurance
SOC 2 · ISO 27001
Independently attested. Continuous monitoring.
Your data. Your perimeter. Our intelligence.
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